Here Come the Super Communities
By Stephen Roy · January 17, 2013 · 3 comments
Online communities. Like them, love them or loathe them, they’re growing in all kinds of ways. Everyday, 1,000 new forums are created through the Disqus discussion platform. Private sector organizations are creating communities at record pace as well. IDC predicted that the market for corporate community software will grow to $1.6 billion in 2013. The need to find original content and talk about it has never been greater.
Communities were among the first great promises of the Internet. Newsgroups and chat rooms gave way to virtual realities and eventually to social networking and microblogging as the forums for people to gather around common interests. However, at the same time that the novelty power of traditional social networks is wearing off, we are witnessing the rise of a yet another new kind of community; the super community that experiences unprecedented lengths of time spent, rockstar status for prolific members and the feeling of being on the inside of an exclusive club.
Defining the Super Community
First, they need not be large, but active and substantive. Size is not an indicator of quality. In fact, depending on the subject matter, higher numbers of members dilute the quality. Discussions about rock climbing, data engineering and venture capital have a natural entry barrier of subject matter expertise. The higher the membership numbers go on communities like these, the more likely amateur hour and trolling will become.
So how do super communities distinguish themselves? The two most important traits are related: they create content worth talking about that people can’t find anywhere else. Content is king and nowhere is that more true than in communities. As a community creator, the first job is as content creator. Members will come for the content but stay for the discussion. That one-two punch is the secret sauce of any successful online community.
Why Do Super Communities Matter
People vote on their lives with time. And super communities are winning votes across all demographic and interest groups. If it’s stuff worth talking about, they’re talking about in online communities. Social causes, political groups, professional associations and lifestyle interest groups of all kinds draw in passionate users, who happily and easily spend hours online following their interests. As a self-selecting function, the high levels of engagement in these communities lends itself natural to discovery. In a super community, users are present for long periods of time and the sources of potential recommendations of content, products and services come from trusted and expert sources--fellow super community members.