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Maybe the new CEO can address the ongoing appalling reputation that Booking.com has for the way it treats its ‘Partners’ it’s hardly good business for ‘Partners’ to be unable to meet their commitments to their guests because Booking.com are months behind with passing payments onto property owners? How can a standard message blaming ‘technical difficulties’ be sufficient excuse? This situation has been ongoing for over a year, when will Booking.com realise the true value of partnership and start to work with its property owners to provide a quality service to guests, instead of doing their best to put ‘Partners ‘ out of business.
Hi I was due to be paid 15/07 for guests who stayed in my property in June 2019 , same reply ‘technical problems’ so no this has not been resolved as stated. How do we stand cancelling bookings as I am not a homeless shelter and have staff/bills to pay
Problem is too many Travel Companies, holding forward payments, start using the Supplier's monies for their own purposes, then become insolvent.
This is still happening December 2020. I listed my 1st listing with them in November and had I even thought this was an issue I would not have listed with them. They are on the road for a class action law suit.