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David Weston • 3 months ago

Just a note that there is a broken link in my article above - the link to my TW piece of Feb 2019, "Why OTA 'rate parity' clauses should be banned", is here:


jimbo • 3 months ago

The CMA already investigated this. I tried to post a link to the relevant page at the CMA website but it was modded, however you can easily find it with Google.

David Weston • 3 months ago

The CMA have investigated and taken some action on "misleading marketing", fake discounts etc by OTAs. They also took action (as I mentioned in my piece) to stop the biggest OTAs from using "wide MFNs", which stopped hotels and B&Bs from giving better prices to other OTAs. They have also had a long-standing 'watching brief' on rate parity clauses preventing discounting to direct customers online ("narrow MFNs")> - but have not (yet) been persuaded to ban these (unlike several other European countries, which have). I hope lobbying by the B&B Association, UK Hospitality and others will help persuade the CMA to act.