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Whether you agree or not with government policy the industry will never get anywhere with its 'nobody understands us' approach.
We don’t pay High Street, rent and rates to do business on the phone, we do it for the footfall the High Street provides at normal times, which is currently nil as the Government has banned travel.
Quite right - totally non-essential. 1) Closed 2) You can book direct, cheaper and more effective. As it stands, - TUI and JET2HOLIDAYS both 75% direct sales and aiming for 100%. This is guaranteed proof the travel retailer/brochure stocker is a dodo or soon to be.