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PeterM • 2 months ago

And quite right - dealing with a travel agent simply and artificially increases the cost of the holiday to the client. As a commission based travel agent you do NOT KNOW that most client complaints are by misinformation given by the agent.
TUI and Jet2Holidays are also hell bent on direct sales.

TC • 2 months ago

They’ve never really valued business from travel agents in the past so why would all that change now? – it’s all about direct sales for them!