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Due to be going to Jamaica on 3rf September with first choice part of tui group, lots of people are saying that they are getting their holidays cancelled, have heard nothing. Can anyone verify if Jamaica Holidays are going ahead, thanks
TUI providing COVID-19 travel insurance is a massive game changer and will ensure its holidays stand out far ahead of the rest. Safety and Quality assured. What a perfect recipe for future success and survival!
Your every comment about TUI sounds like a communist propaganda poster, you know that, right?
Meanwhile they're cancelling, well they say consolidating, flights which has resulted in many 11 day holidays being cancelled and customers being told they can rebook the same holiday for 7 days - which is more expensive than the 11. No doubt this guy thinks customers are really pleased with this - guess what ....
They cancelled our holiday to side turkey yesterday afternoon (Friday 10 july) and we were suppose to fly out of Gatwick on the 1st September to side for 14 nights at the hotel turquoise which will not be reopening until at least the 15th August and we were not given a proper answer from the tui customer service manager who phoned me. Why could they have not held off until the hotel have had there meeting at the start of August (as hotel turquoise had advised people on there Facebook). Its a bitter sweet pill to turn around to your girlfriend and say sorry but the holiday we have been planning for 15 months has been pulled from underneath our feet. One issue that I think tui needs to address is that when there shops are open theres 7 days a week to sort things out but at the moment you have 5 days Monday to Friday from 9 till 5.30 ( hands up who can deal with those times when we are all back at work) Tui you need to look at this a bit better.
Brace yourself for a proper TUI adventure. Read the stories on trust pilot. You will get no contact, no information and no refund. Then you will be given set of hoops to jump through to get your money back and also different excuse and promise every time you call them (assuming you're willing to wait 3 hours on the line)
Can you tell me does that mean no Turkey flights from Manchester to antalya with what is says
I'm afraid at the moment up to the 1st August no there not. Thay are making a lot of people unhappy at the moment