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“Self-catering holidays could be among the safest ways for holidaymakers to do just that, and could provide the boost that UK tourism so badly needs.” Absolutely. Just not with a company like Sykes. We customers will remember who treated us with courtesy and respect, and tried their best even if they couldn't refund promptly. Then there are the likes of Sykes, Virgin and Loveholidays, who have treated customers with contempt and made you feel like you are expendable. Good luck getting through the summer, but if you don't mind I won't send a card when you disappear.