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It has to be a moaning travel agent. Does Nick Lee really think this decision has been taken for vindictive reasons - no mate - purely commercial, proving that travel agents have no place in the Hoseason's distribution service. Brochures represent a ration of 1 in 10 in sales. Very expensive to produce and distribute and a massive chunk in operating costs to just gather dust. Brochures have a limited shelf life and what is easier and cheaper than an up-to-date web print off.