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Of course Durban is safe. Unfortunately they do not have the budget of Cape Town, to sell themselves. We do not havee foreigners attacked at every city corner. A guided tour is not only educational but also allows the visitor to immerse themselves into a wonderful culture. Fortunately it is real Africa and not contrived. Try visiting, you will be amazed.
Everyone talks of things outside of Durban, even 250km away Isimangaliso.
It is not possible to walk safely in Durban itself or what?