The "Sim not Supported" was resolved temporarily on the iPhone 6 plus. I followed the steps, and it worked but every time I restart the phone it goes back to the same SIM not supported. Is there another way of doing it to have it permanently remove?

HELLO i am using a hp and when i try to launch ubuntu. it tells me <<invalid number="" magic="">> and << you need to load the kernel >>

Hello, When I start the computer with ubuntu, the opening of the session is okay but when I connect my ipad 10 pro (2017), I don't see it in the desktop, and i can't navigate in the session. I know I have to add a RAM in my computer because is very slow but Idon't jknow if this is the problem or not.
Thanks

Hi Jean,
Thanks for your feedback. You can contact our Customer Service team at cs@imobie.com to solve your problem. Hope your problem can be solved. Have a nice day!

I am receiving Error code -78 ??

Dear Milen, thank you for your feedback, we apologize for not responding to your question in a timely manner since we were on vacation. Considering this problem, please tell us the device iOS version. If your device iOS is lower than 15, you need to download checkra1n for jailbreak according to the guide. If the problem continues, please send screenshots of error reports to cs@imobie.com. Our technical team will get back to you as soon as possible.
Many thanks for your generous forgiveness and kind feedback in advance.

it says "command not found"

Dear Miguel, thank you for your contact to us. There are many factors that can cause jailbreak to fail, such as network, device model, computer, etc. If you fail to jailbreak, please update the content to cs@imobie.com. They will contact you as soon as possible. Many thanks for your generous forgiveness and kind feedback in advance.

Hello, guys!
How much time is expected for the jailbreak process to take? I tried that with my old iPad and the process got stuck in jailbreak loading for almost 24 hours. Also, are there any significant differences between running the tool in Linux, instead of Windows? Any advice on this will be highly appreciated

Dear Alex, thank you for your contact to us. It’s so pity that our app cannot run with Linux system, it only supports Windows and Mac system. So please try it on Windows or Mac. As for the jailbreak time, it is determined by the device system and model, there is no exact time limit. If it still fails, please update the content to cs@imobie.com. They will contact you as soon as possible. Many thanks for your generous forgiveness and kind feedback in advance.

after restarting again it shows sim not supported

Hi, Harsha, thanks for your comment and interests on our app. I would like to tell you that our app can support to remove SIM lock for devices running iOS 12 to iOS 15 (iOS 12.4.5 & 12.4.6 excluded). If you connect the device and the page shows that it is not supported, then our software cannot help you remove the sim lock. If you have any questions, welcome to email us at cs@imobie.com
Many thanks for your generous forgiveness and kind feedback in advance.

error -31 when doing the jailbreak in check rain on iphone s

Hi Jon,thank you for your feedback, we apologize for not responding to your question in a timely manner since we were on vacation. Considering this problem, please tell us the iPadOS version. If your iPadOS is lower than 15, you need to download checkra1n for jailbreak according to the guide. If the problem continues, please send screenshots of error reports to cs@imobie.com. Our technical team will get back to you as soon as possible.
Many thanks for your generous forgiveness and kind feedback in advance.

When I type chmod +x appears: "chmod: missing operand after '+x' "

You need to specify the file after chmod
for example,
>>chmod +x /path/to/your/file

Hello, Pedro, we're sorry for the late reply.
Could you please tell us your iOS version? If your iOS version is lower than 15, please refer to the following link to jailbreak: https://www.imobie.com/guid...
If your iOS version is higher than 15. You can download the latest version of our app, it will automatically help you jailbreak. If the problem continues, please send screenshots of error reports to cs@imobie.com. Our technical team will get back to you as soon as possible.
Many thanks for your generous forgiveness and kind feedback in advance.

I have tried jailbreaking my ipad air twice and get an error message "Exploit Failed (Error code: -31) could you help please.

Hi Mike,Sorry for the late reply.
Considering this problem, please tell us the iPadOS version. If your iPadOS is lower than 15, you need to download checkra1n for jailbreak according to the guide. If the problem continues, please send screenshots of error reports to cs@imobie.com. Our technical team will get back to you as soon as possible.
Many thanks for your generous forgiveness and kind feedback in advance.

What are the options for iPhone 11?

Hi Hannah, sorry for the late reply.
We are so sorry that your device(iPhone 11) does not support jailbreaking at present. We're afraid that we may not help you this time.
Many thanks for your generous forgiveness and kind feedback in advance.
Have a nice day.

https://uploads.disquscdn.c...

No such file?

Hi, Oziel, As you can see from the screenshot, the checkra1n software has not been read. Considering this situation, please re-download checkra1n and complete the operation again by referring to the guide steps. If the problem continues, please contact cs@imobie.com and tell us your device model and iOS version. Thanks for your generous support and kind understanding in advance.

Ubuntu freezes when I drag the "checkra1n-x86_64" file to the Terminal window after entering "chmod +x"
Could you please help out. What do I need to do?

Hello,Tooday,Thanks for your patience, and we're sorry for the late reply.
Could you please tell us your ios version? If your iOS version is lower than 15, please refer to the following link to jailbreak: https://www.imobie.com/guid...
If your iOS version is higher than 15. You can download the latest version of our app, it will automatically help you jailbreak.

Hope this is helpful for you.

Thank you so much for your response. I have followed the steps in the link you provided. I have gotten to the final step of jailbreaking my iphone. But I get the "usb error 76" message after the device has been put in recovery mode successfully. I have iphone 6s iOS 14.7.1. How do I proceed? Could you please advise further? Thanks.

Hello,Tooday, Thanks for your patience, and we're sorry for the late reply.
Considering this situation, we need a logfile for further analysis. Could you please contact the
support with this link:https://www.imobie.com/comp...
Our after-sales support will provide you with solutions faster than here.

https://uploads.disquscdn.c...
Hi. I am trying to jailbreak my iphone but in the step NExt after "select "Allow untested iOS/iPadOS/tvOS versions" tells me Error File. So... what can i do please?
Thanks,
Anna

Hello Anna, thanks for contacting us and I am truly sorry for the late reply.

Please refer to the guide below to try to solve this issue:
https://www.imobie.com/guid...

If there is anything we can help you with, please just let us know.

Thank you so much for your generous forgiveness and kind understanding in advance.

i have an iphone SE 2020 ios 14.4, and even with the allow untested IOS/iPadOS/tvOS versions the start button is still gray. what can i do?

Dear kevin,

Thanks for your patience and we're sorry for the late reply.

Considering this situation, would you please restart your phone and try again?

Hope this is helpful for you.

what do i do when it says the image is too big when trying to start the file on rufus?

Hi, Victoria
Thanks for your reaching.
Considering this situation, you can try an easier way to jailbreak your iPhone/iPad, which is to use AnyUnlock. Here is the detailed guide: https://www.imobie.com/guid...
Hope this is helpful for you.

error code -31

Hi john doe,
Sorry for the late reply.
We assume that you encounter problems when you jailbreak your device. You can contact: cs@imobie.com
Have a nice day.