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Thanks for this article, Francesco. I used to work at a restaurant for years and I know my experience would have been so much better if I had received a more modern and thorough training program instead of just on the job training. As you alluded, I'm sure some restaurants—such as larger ones that have numerous locations—find it daunting to to create a training plan from scratch. You made a great point that leaders can leverage the knowledge or seasoned employees to train new employees These workers are also a great resource to supply best practices and suggestions for a restaurant's training manual. Lessonly provides a free training plan builder that walks companies through a series of questions that will result in a detailed training program. Resources and tools such as this one are extremely helpful and simplify the process of creating —and updating—a training manual.