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ian • 11 years ago

Hi
I installed a few extensions but after playing with them I uninstalled them via the extension manager. Two days later when I booted up my PV the CC app is showing a pop-up saying "click here to finish installation" and when i opened the extension manager all those extension have been reinstalled.

Any idea whats going on?

DavideBarranca • 11 years ago

Hi Ian,
the process of removing products isn't as straightforward as it should be - but that's Adobe side, out of my reach. Please, see this thread in the Adobe's Add-ons Forum.

ian • 11 years ago

thank you

Sviatoslav • 11 years ago

Hi Davide,
I'm using this case with brackets and Photoshop CC..when i'm trying to open extensions there is error Cannot complete command because the extensions cannot be loaded....I'm working on Windows.i have no idea what's wrong.
Any ideas?
Thank you

Davide Barranca • 11 years ago

Hi Sviatoslav,
chances are that you've not set the debug flag, see the official SDK guide at pag 10.
Ciao,
D.

Jerry Melcher • 11 years ago

where is the information that I need to use ALCE? I was forced to go to Adobe extension manager, paid my $35, forced to install adobe desktop cc, etc. Nothing works - where is the ALCE app? Bizarre system.

Davide Barranca • 11 years ago

Hi Jerry,
I've sent you an email (actually two of them from two different account - I've received a creepy auto-response from AT&T saying that the communication "was blocked for abuse" - whatever it means.)
Anyway, please get in touch with me at davide.barranca on gmail so that we can debug the issue. The whole installation system for extensions is going to be massively updated (for the better) - until then, we've got to work with what Adobe gives us.

Jack Larson • 12 years ago

The Adobe Watercolour Assistant extension shows up in the Extension Manager CC as installed for Photoshop CC. However, the Extension does not show up in my Extensions menu in Photoshop CC. I have quit and restarted PS; I have restarted my computer. Nothing thus far works. I am running Mac OS X 10.8.4. What do I do?

Davide Barranca • 12 years ago

Hello Jack,
have you tried the BridgeTalk.__diagnostics__; stuff? It looks like Extension Manager and PS are somehow "misaligned". If this doesn't help, I suggest you to post a question in the Extension Manager forum - Adobe engineers may help you there.