Disqus - Latest Comments for rich_1234

Re: Does iPhone’s Auto-Correct Feature bother you?

Richard — Sat, 20 Sep 2008 03:43:38 -0000

It's annoying enough in english they need to provide an option to turn the auto correct off and make it touch to correct or allow some way of adding words.

Re: Orange is “committed to providing excellent customer service”

Richard — Fri, 29 Aug 2008 05:05:51 -0000

More examples of "Orange Response" they seem to have been active for a couple of months:
http://forums.macrumors.com...
http://www.techsupportforum...
http://www.wirelessforums.o...
http://www.digitalspy.co.uk...
http://www.whatmobile.net/f...

Re: The Mobile Industry Review iPhone Application – ideas?

Richard — Thu, 07 Aug 2008 08:55:10 -0000

Suggestions for some LBS:
There have been # MIR readers within a mile of your current location during the last 24 hours.
The nearest $operator shop is # miles South of your current location.
If its possible to get cell tower locations then you could have - The nearest $operator cell tower is # miles North of your current location.

Re: Is this our first video comment reply?

Richard — Thu, 17 Jul 2008 11:37:54 -0000

Video comments add a bit more value to the comments but you can't read them quickly it would be great if seesmic also transcribed the audio.

Re: o2, Carphone and the Flexible Workflow PhD researcher

Richard — Thu, 17 Jul 2008 04:35:15 -0000

From a techincal point of view the whole problem with o2 iphone launch appears to be about the number of concurrent sessions any of their systems can take. The website crashed because it couldn't handle the number of sessions. The upgrade processes failed because it had more points for the session to disappear than the new customers (extra step for the sms codes on the upgrade). The in-shop activation processs stopped working because of the demand.

When the o2 shops opened on the high street they had queues outside, it was controlled there wasn't a bundle of people stuck in the doorway. Use the same idea for the website, if the demand was kept lower none of the sessions fail, everyone who starts the process can finish or timeout within a short period. To keep it first come first served anyone who visits the website during a period of high demand would be allowed to create an account or login if they have an existing account but not go any further. Then use a process like ticketmasters website to queue everyone.

The shop activation problem is an odd one, the activation system has a known amount of possible concurrent users (no of shops * no of activation terminals), on the launch day there was only going to be that number of users. Then the only backup system they use is paper, its not suprising that it takes 5 days to enter all the data and activate everyone. A failover system that just gathers data and doesn't process could have been in place.

Re: The SMS Text News newsletter, coming (soon) to an inbox near you.

Richard — Thu, 17 Jul 2008 03:51:05 -0000

would be great in a couple of formats html (big for monitors and small for mobiles) and pdf (for printing)

Re: Your iPhone (isn’t) on it’s way

Richard — Thu, 10 Jul 2008 12:26:50 -0000

If the order is in their system then I would have thought it should be visible on one of the links from this page -> http://www.o2.co.uk/trackyo...