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Re: Perfecting A/B Testing

Sean Reddell — Mon, 10 Apr 2017 13:32:54 -0000

Hi. The first thing I realized is how little I know about A/B testing, short of using the inbuilt survey monkey option on some ad campaigns. Question for you. Could you (would you) use A/B testing on people related programs? Kpi's might be performance, or engagement, or are the sample sizes too small and variables likely to be too numerous to actually locate any statistical difference due to the intervention?

Re: What is employee engagement anyway?

Sean Reddell — Wed, 20 May 2015 03:32:53 -0000

I believe that discretionary effort is a very useful concept and is a good starting point for a discussion about engagement.

I see plenty of examples of 'discretionary effort' in many of the statements shared in the original post. Phrases like "commitment", "striving", "working hard", "give more" and "drives you to do better" all share a common element. They are discretionary. As in it is up to the individual to decide whether or not they will do it.

It is also a critical component from an organizational perspective. Organizations want people to go above and beyond the requirements of their role, to contribute their energy, creativity, ideas and passion towards the organizations goals and to talk about it with their friends and families, to promote and protect the brand, to care about the customer.

In essence discretionary effort is the return on the investment required to create an engaging work environment or culture.

I totally agree with many of the comments below in that the way in which it (engagement) is achieved is totally diverse and based on situation, context and of course... the individual.

Imagine this scenario where people feel good about the company and like working there... but they don't tell their friends about it; they don't share their innovations with their teams; don't remain with the organization for longer.... The discretionary effort is in all of those things. They don't have to tell their friends, they choose too. They don't have to help the wandering customer but do, they don't have to pick up the litter as they walk by, but they do.

Anyway, this is somewhat of a moot point. If you and your employees are committed to pursuing engagement, these good things will happen naturally.

I love, love, love that engagement is getting some attention. I'm doing my Masters in Positive Leadership and Strategy and my personal passion is helping organizations to lift levels of engagement. Too long have many organizations, even successful ones, been places where souls go to die. What I'm getting now that I haven't have before is hard data showing the impact on financial performance and safety (I'm thinking aviation, heavy industry and healthcare) that correlates with increased employee engagement.,

Keep up the great work everyone.

Re: A New Vision for University Career Services - Part I

Sean Reddell — Tue, 03 Jun 2008 01:46:45 -0000

It's interesting to note that our academic institutions here in Australia suffer from the same syndrome. Some really talented people working there but simply spread too thin to have much impact.

Re: Path 101: Community Powered Career Discovery | We get letters!

Sean Reddell — Tue, 03 Jun 2008 01:40:06 -0000

I've been working in the Career Management space in one way or another for the past 10 years. I get feedback every single day from people who, like B in their letter, need help getting clarity on their career path. As expectations increase and opportunities go up it's crucial that individuals are able to better articulate their career ambitions and take action to make it happem.

Sean