Re: Netspend sends out card that I didn’t order :

priscilla_PANIC — Wed, 23 Sep 2009 20:53:00 -0000

I just asked my dad about this situation and he told me about a website: bbb.com. he told me to go on this website and check if netspend was a legitamate company; and apparently it is. check for yourself. but they're still extremely sketchy for sending out this cards like this!

Re: Netspend sends out card that I didn’t order :

priscilla_PANIC — Wed, 23 Sep 2009 20:25:44 -0000

I too received this card in the mail from netSpend. It happened to be a coincidence that I recently received a letter in the mail from my bank stating that they were issuing all of their customer's a brand new debit card that will have the Visa logo on it instead of the MasterCard logo. Then I received this netSpend card that says: "You're new prepaid debit card has arrived!” with many other things in the letter that seemed so legitimate. But I, being a small-minded 18-year-old, didn't even think of the fact that this new debit card didn't have my current banks logo on it ANYWHERE and that it said "prepaid" on it! So I called and activated it, but when I went to go use it, I got declined. I was distraught. I didn't understand how I could've gotten declined when I had just transferred money from my savings to my checking’s to buy a few essential things. So I called the company, and they told me that there was no record of the 16-digit card number that I supplied them with. I called back several different times and still got the same response. Frantic, I went to my bank, in person, and they told me that this card had nothing to do with them and it must've been a coincidence that they sent this card to me in perfect timing (after they sent their notice out). They also mentioned that netSpend seems legitimate, but that I should definitely cut up the card and cancel my ‘account’. Unfortunately, this company has my information in their systems, and when I went to their website to cancel the account, it states that there is a fee of “$5.95” to cancel this card (which is absurd because I never asked for it in the first place!).

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Re: Netspend sends out card that I didn’t order :

Re: Netspend sends out card that I didn’t order :