Disqus - Latest Comments for powerfeedback

Re: http://jamessiminoff.com/post/25366916885

powerfeedback — Mon, 18 Jun 2012 21:09:43 -0000

Have you tried MapQuest on iPhone? Turn by turn directions, works well. WAZE is an interesting, albeit unusual community based map app.

Re: http://jamessiminoff.com/post/3219317767

powerfeedback — Thu, 10 Feb 2011 19:53:51 -0000

Based on these different news items today, good thing that you are supporting them!

http://www.mobiledia.com/ne...

http://www.portfolio.com/vi...

http://www.zdnet.com/blog/m...

Re: http://jamessiminoff.com/post/1256160914

powerfeedback — Wed, 06 Oct 2010 17:51:14 -0000

Did you switch from AT&T to Sprint? If so, how is their nationwide coverage been for you?

Re: What do shoppers want?

powerfeedback — Wed, 18 Aug 2010 13:41:58 -0000

But what do you really think of me Robert...LOL

As for my marketing prowess Robert, I won't, nor do I need to defend myself here. Suffice to say that my clients have trusted and benefited from my counsel for over three decades.

I disagree about the content of the article. It is very clearly about social media and how consumers are using it for their shopping needs and how retailers are utilizing it to tap into weary and skeptical consumers.

As for "realtime" data, clearly you are not much of a market research expert. If you were you would know that Powerfeedback and other firms use tools to in fact collect intelligence in "realtime".

Re: Where is your line?

powerfeedback — Wed, 10 Feb 2010 00:37:09 -0000

Prior to the economic meltdown and subsequent near depression like conditions, "auto-renewal" was a good business model. Today, not so much. Here are two example reasons why based on our research.

1) People forget that they opted for auto-renewal. Once the fee hits their credit card/bank account, on average today, 34% of customers contact the vendor and ask to cancel and to be credited due to curtailed spending.

2) More and more credit cards are maxed out and/or cut-off.

It costs the vendor much more money to auto-renew (or to try to) a subscription, then credit an account versus sending out a friendly reminder first.

Re: Up In the Air, a decent movie, total marketing disaster

powerfeedback — Wed, 03 Feb 2010 20:33:11 -0000

Reports like this will not help the airline travel business, whether for business or personal.

http://www.usatoday.com/tra...

Re: BlackBerry Outage Affecting North America

powerfeedback — Tue, 22 Dec 2009 23:18:52 -0000

Hey fellow Eastern PA/VZW'er :-) I am down as well :-(

Re: BlackBerry Outage Affecting North America

powerfeedback — Tue, 22 Dec 2009 23:16:42 -0000

On Verizon in Pennsylvania and we're still down. In addition the apps not working, neither is PIN, which is HUGE for our company :-(

Re: Confidential Counselor - What are you worth?

powerfeedback — Mon, 21 Dec 2009 23:39:44 -0000

I am sorry to hear of your experience. In my work, both in my own companies as well as my client work, demonstrating value is a crucial factor in obtaining the business. As I always tell my clients, if you sell on price alone, you will lose as someone will always be cheaper than you.

Thanks for your comment, and happy holidays!

...Scott

Re: Making seminars more successful

powerfeedback — Sun, 20 Dec 2009 22:56:16 -0000

In theory I agree with you Loren. That said, my wife has attended two different seminars in the last month at a local community college. She did call ahead of time, but, was told that the "vendor" putting on the event was responsible for the meal and they were unsure as to who she could talk to. In my wife's case, no big thing, she brought her own meal. Looking at the big picture though, it would make sense for these events to be more focused on the attendees, especially as most also are pushing product for sale.

Re: Market Research made me millions

powerfeedback — Thu, 19 Nov 2009 19:42:51 -0000

Good point Ian. This is one more reason why we (Powerfeedback) encourage our clients to be engaged from the beginning to the conclusion. This is why we offer the market research/business intelligence offering to determine the issues as well as the professional consulting piece to make the necessary changes.

Re: I could not be prouder!

powerfeedback — Mon, 09 Nov 2009 22:27:44 -0000

You are a blessed man! Congratulations to your wife!

Re: Official BlackBerry Twitter App Coming?

powerfeedback — Sun, 27 Sep 2009 22:39:00 -0000

I would definitely check it out, but, it will have to much better than SocialScopeLite, which I have come to really like a lot.

Re: James Siminoff

powerfeedback — Fri, 25 Sep 2009 18:50:51 -0000

As for the SEC..great idea to be cautious my friend.

Hey, if you are in the neighborhood (NYC) in November, love to see you at this event: http://gauntletdm.eventbrit...

Re: James Siminoff

powerfeedback — Thu, 24 Sep 2009 17:51:48 -0000

A colleague in a similar situation had this same quandary. She was told that it was okay to blog/twitter/facebook anything that she wanted to, as long as she did it from her own personal account, made no reference to the company, and made it crystal clear that the opinions expressed only represented herself.

In a 3 month period she was still called on the carpet at least 5 times. She stopped posting, and is counting the days until her employment contract expires and she can start her next venture.

Re: Taking it to the next level

powerfeedback — Fri, 18 Sep 2009 19:03:26 -0000

Sorry to be late to the "congratulations party" Jamie, chaotic travel (speeches, meetings, etc.) week.

This indeed is very exciting news, both for you and PhoneTag --- Kudos and Congratulations!

Re: Free form interaction

powerfeedback — Mon, 07 Sep 2009 16:31:49 -0000

"I think that a lot of this "scientific" data never gets used."

We have conducted thousands (literally) of market research/survey projects, and sadly, your statement above is spot-on. In the discovery (scope) phase of a client project we work hard to flush out the real intentions and objectives. Unfortunately, quite often, there is a moving target, especially if the research initiative is any type of long-term tracking study.

Free form could work as you described if you limit the number of questions. The ability for us (or another MR firm) to extract the needed data for the buckets you outlined would be much more achievable and productive for the client, and their customer.

Re: Free form interaction

powerfeedback — Mon, 07 Sep 2009 15:14:00 -0000

For many years we have been including the ability for clients to interpret open-ended questions. Can we launch an entirely free-form system for customers to express themselves to clients? The short answer is yes, but, there are pitfalls.

In order for this to be truly effective, you have to limit the amount of characters/words that people have. Otherwise, harvesting and interpreting the data is not only cumbersome, it becomes less and less scientific, which then means it will be less valuable and helpful. Give people the chance, many will write a novel --- trust me! Once you limit people, you have now alienated a good chunk of your audience.

There are plenty of other ways (In-Depth Interviews, Online Chats, etc.) to accomplish the goals that you suggest in conjunction with a free-form system. Frankly, it all comes down to working with the right market research (MR) company.

The biggest problem with 99% of our competitors is that their first thought is methodology versus the real business need. Once you understand the business need and underlying issues, the rest is cake!

As for the system that PhoneTag uses, I agree, its great! That said, with all due respect, unless I am mistaken, it has a less less moving parts (gate problems, plane issues, crew issues, connection snafus, airport problems, food complaints, baggage screw-ups, etc.) than an airline.

Re: Is Unemployment really 10%?

powerfeedback — Fri, 04 Sep 2009 18:36:01 -0000

I side with those (http://www.streetinsider.co... who believe that the real unemployment number is closer to 16+%.

When surveying people who are jobless, those not collecting unemployment (benefits lapsed, etc.) are not included, nor are people who are working part-time, under-employed, working in barter (yes, I know of people doing this) situation, and those who just gave up, and yes, I do know of people like that as well.

I do believe that you make excellent points, but, I am also thoroughly convinced that Washington is solely focused on healthcare, and as a result, dealing with the economy is on the very back-burner.

As for small businesses and start-ups, if we want to get this country moving again, we need H.R. 2568 passed immediately, and we need both sides of Pennsylvania Avenue to stop diverting small business contracts to multi-national conglomerates. I urge everyone to check out: www.asbl.com as well as www.savesmallbiz.com.

Re: This should be Verizon's next marketing push

powerfeedback — Tue, 01 Sep 2009 16:16:55 -0000

Did you happen to see this article ("AT&T Gets a Fuzzy Signal on Apple's iPhone") in the WSJ? Very interesting.

http://online.wsj.com/artic...

I finally activated my BB Tour with Verizon. I really wanted the iPhone, but, with AT&T's "issues" and other factors, I had to stick with the tried and true.

Re: Powerfeedback by Scott - Are Request for Proposals a waste of time? There...

powerfeedback — Tue, 28 Jul 2009 18:03:26 -0000

Thanks Bill! I have been overwhelmed with email replies to this post. The people supporting my suggestion and your opinion outnumber those who disagree 8 to 1!

Re: James Siminoff

powerfeedback — Tue, 07 Jul 2009 17:25:37 -0000

Those of us still scared of AT&T are still awaiting the release of the "Tour" from Verizon wireless. Supposedly this will mirror AT&T's "Bold." I am amazed to read how many people are "jailbreaking" their iPhone to work on tMobile. It still amazes me as to how connected people are to their devices, but carrier loyalty is another story. Oh iPhone, please come to VZW!

Re: James Siminoff

powerfeedback — Sun, 28 Jun 2009 23:11:43 -0000

I have given interviews on this topic, as well as written extensively about it over the last year. From a history perspective, as well as in theory, I agree. In reality, in today's political climate, there are "hidden" challenges.

Small businesses and start-up's have never been more challenged. The SBA is a disaster. Thanks to the SBA, Congress, and the President (Bush, now Obama) Federal contracts set aside for small business and start-up's have been steered towards Fortune 500 Companies. The credit market may have opened somewhat for large business, but not for small businesses and start-up's. The SBA's own Inspector General, as well as other agencies have uncovered vast abuse, and violations. Of course, the media ignores this. The American Small Business League (ASBL) has covered this extensively.

If you are a start-up that requires no outside funding, and have a great idea, I agree, this is a great time. One more reason why I recently launched Confidential Counselor (www.confidentialcounselor.com) to work with small businesses and start-ups.

BTW, if you are wondering why I bring the Fed's and pols into this, one of Microsoft's biggest early customers was the Federal Government :-)

Re: James Siminoff

powerfeedback — Sat, 27 Jun 2009 20:45:05 -0000

Whether its perception or reality, when people like me think of AT&T, the first reactions are dropped calls, calls with echo and tinny sound quality, and fast-busy (network not available) signals. Is this right? Probably not, but, they have had their issues in the past (hopefuly), and, for better or worse, VZW does a great PR job along these lines.

As great as iPhone sales are, if I were the CMO, I would make it possible for people like me to rent an iPhone for a week before going through the hassle of porting my number over.

Re: James Siminoff

powerfeedback — Sat, 27 Jun 2009 18:16:35 -0000

I saw a commerical today for Nationwide insurance where they are now offering an iPhone app for their service. As I understand it, if you are their customer, and in an auto accident, you can do all the reporting right from the scene directly from the iPhone via their application. I am still a VZW devotee, but, as more and more apps are rolled out, it gets harder to ignore AT&T and the iPhone. As for Sprint --- between them and tMobile, they are really pushing the boulder up the hill.