I find that trying the remote desktop over the internet, using the external webaddress/tsweb, I get the remote desktop web page, but when I enter the name or ip address of any device I want to control then it can't find it - even if the device to be controlled is the gateway itself! There is a variation in response depending on whether I identify the host by name or by IP address but either way it fails. I can however get the other web pages on this ICF gateway. Needless to say remote desktop works fine on my private local network!