Yeah, they did the same thing to me this morning without warning. I had the $19.99 Total Internet Plan. I have also been with them since they were Voicestream.
Sol Young Ouch - I bet this is widely unknown and causing pain to many people. They need to get their product rollouts figured out. A shut-off notice is a disgrace and creates immediate negative reaction... Instead of doing that, either do not allow 3G access or send a text message on the first use of the service that warns of the shut-off.
A courtesy notice would have gone a very long way. Instead, they're generating bitter customers.
need to get their product rollouts figured out. A shut-off notice is a
disgrace and creates immediate negative reaction... Instead of doing that,
either do not allow 3G access or send a text message on the first use of the
service that warns of the shut-off.
A courtesy notice would have gone a very long way. Instead, they're
generating bitter customers.