Personally, I think there should be full communication between network and merchant and the network should be involved in what the merchant does. This will ensure that if there is a slip up of any sort, the network already knows about it and does not jump to conclusions and make irrational decisions. Nowadays, these big networks don't give a rats ass about their merchant and if a problem arises, account closed. They don't want to deal with the problem and no contact is ever made between the two "partners".