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MayK

11 months ago

in Can the Web destroy your business? Yes it can. on 123 Social Media » business social media
It is psychology really...one has got to understand the human behavior.

If you realize it, everything has to do with trust.....
And just like trust, it takes months and years to build trust and a reputable name but a second to destroy it.

People are psychologically inclined to narrow in on a single negative comment when there is 99 good comment. I am sure you've noticed that by now!

11 months ago

in Corporate Social Media Reputation - How to be Dugg to Death on 123 Social Media » business social media
Ouch....I wonder how much loss Country Wide suffered as a result of this...

11 months ago

in Online Reputation Control, branding, insurance, or blind-luck? on 123 Social Media » business social media
An excellent article that captures the importance of the potential consequences of negative reviews and information that can affect a company's image.
I think companies, big or small have to start realizing the power of Consumer Generated Media and how to manage their reputation online.
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