Steven, these are good thoughts. Many have suggested various uses for clustering email. Sounds great in theory, but I actually did quite research about exactly this topic, and the results are acceptable, but not sensational:
Building ML/AI-based systems to do these things is hard to do really well.
I think that so many of the fundamental things about the way you access your email are broken. For example, the way you view your email - a time-sorted list of incoming messages - hasn't changed in the last 20 years.
However, the way you think about email is not as a time-sorted list, but as an amalgamation of people, relationships, files, and conversations. At Xobni, we're fixing these things first, before moving on to fancier things. Watch out for more :-)
StevenHodson I agree with you that the mechanisms by which we access things like our email is broken but as I said to Deva above given the size of the email marketplace a simple solution of a plugin to fix the problem isn't going to work.
Even as a non Outlook user though I do keep my eye on what both companies are doing if only from a general interest POV.
Even as a non Outlook user though I do keep my eye on what both companies are doing if only from a general interest POV.