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andrew dalio's picture

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  • andrew dalio

andrew dalio

11 months ago

in Netflix Downtime on Kyle Brady: A Blog
Well... they didn't have to do jack. At least this shows SOME goodwill, and is actually pretty sweet.
1 reply
Kyle Brady's picture
Kyle Brady Um, yes they did. It's called fulfilling the terms of the contract that we pay them monthly to agree to.

This is the same situation as if you rented space on a server somewhere, and it went down for a week where it wasn't your fault, and the hosts didn't tell/ask you in advance. They're legally obligated to compensate you somehow, usually in legalese as an SLA with refund or payment reduction.

So, thanks for playing anyways.

--Kyle
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