Disqus - Latest Comments for chus3r

Re: Vacation and trip planning: has it changed in age of Facebook? First look at TripAdvisor “TripFriends” feature

Brooks Grigson — Mon, 14 Jun 2010 13:47:37 -0000

I hear you. I think there is so much fear and uncertainty it is difficult to bring them around. Besides, isn't it in the best interest of the agency to "protect the brand" by limiting customer discourse?

Re: Vacation and trip planning: has it changed in age of Facebook? First look at TripAdvisor “TripFriends” feature

Brooks Grigson — Mon, 14 Jun 2010 11:56:11 -0000

Nice summary Robert. I'm surprised you didn't try the Trippy Extension in Google Wave. It is an interesting tool in the Wave context.

Social connections are only as good as the network you maintain. I have found that when it comes to dining Yelp and UrbanSpoon are generally decent indicators of quality. If you to get some helpful hints about the city your are visiting I would recommend the local CVB. For Long Beach @VisitLongBeach and the Hilton Long Beach (I'm employed by Hilton Worldwide) is quite active on Twitter and knows the area well @HiltonLongBeach even if you aren't staying there. For LA the CVB account is @discover_LA

If you do end up in San Diego you might swing by the Hilton Bayfront (@HiltonBayfront) and see how the iPad/iPhone app ordering works in their Odysea Lounge. Story: http://www.hotelchatter.com...

Re: Industry Index: List of Social Inbox Aggregator (SIA) Providers

Brooks Grigson — Sun, 23 May 2010 16:58:42 -0000

On the consumer side Rapportive and Gist are doing some interesting things with Gmail. I would also put xobni in the enterprise side.

I'm curious why you left Jive, Radian6, Teligent, Socialtext, Newsgator and perhaps Social Wok off the list.

Perhaps at some point it would be useful to define "enterprise".

Re: First Take Analysis: What Twitter’s “Promoted Tweets” Means To The Ecosystem

Brooks Grigson — Tue, 13 Apr 2010 09:19:39 -0000

There are more questions that answers for me at this point. From brand protection and hijacking to the relevance of tweets over time. I assume the brand issues will work themselves out, but I'm curious to see how a "stale" tweet can continue to resonate in a real-time search scenario. There is a convergence of real-time and validated by page rank content. Real-time is good for trending and checking the pulse, but the searches with real meaning will still be handled by page rank. Should be interesting to watch.

Re: 4 things Nestle should have done (better)

Brooks Grigson — Tue, 23 Mar 2010 15:22:46 -0000

I wonder what would have happened if they have not responded at all and just let it go. If Greenpeace or some other organization were the ones trying to elicit a response then it would have failed wouldn't it? Meaning if this was a coordinated effort by a group or organization rather than an unorganized grass roots response then I would think no one would be talking about it.

There are times companies do not need to respond. Perhaps this was one of them.

Re: Matrix: Social Technology Adoption Curve Benefits –and Downsides

Brooks Grigson — Mon, 04 Jan 2010 14:16:42 -0000

I love seeing Rogers' theory referenced in the real world after spending so much time studying him in grad school. Your post is great and really sets the stage for companies that are looking to develop a social strategy. I would add Rogers' theory has five stages to the adoption process which are already part of most organizations decision making process however smaller organizations may not be aware of these stages.

The thing with any organization is finding "opinion leaders" that will help determine the course of adoption. This isn't necessarily the CEO but the person or people that are initiating change in the organization. This is also key as a new 'technology' roles out in the organization because the opinion leaders will need to be on board in order to help with adoption for other groups. Generally speaking you can't just anoint yourself in this role.

Re: The Clear War

Brooks Grigson — Tue, 08 Dec 2009 10:30:08 -0000

Funny the comments seem to be more about the gift cards than the need for designers, UX, Product Manager, etc. to stand up and fight for an experience that will benefit the consumer. There is always going to be a struggle between the marketing people that have business goals and implementation team. The challenge is to convince marketing people that a solid user experience is worth more than cloak and dagger approach. Personally, I wouldn't want a bunch of people on my team that just take "orders" I value everyone's opinion.

Re: How Speakers Should Integrate Social Into Their Presentation

Brooks Grigson — Wed, 25 Nov 2009 10:33:20 -0000

After Danah Boyd's post you passed along I'm more inclined to argue for not presenting the audience a live feed via Twitter. You know the saying, a few bad apples spoils the bunch. It only takes a few people in a crowded room to ruin the entire speech by posting distracting and useless comments to their feed with the conference hashtag. You said one person in a recent speech of yours said you were boring so you opted for Q&A. How many other people were actually interested in your content. You are the expert that was selected or invited to speak at the conference. If I paid the price to go to something like Web 2.0 I would fully expect to hear content. If the Q&A accomplishes the same goal then no big deal, you can still direct the conversation as a speaker but I would really feel cheated if every conference session turned into a Q&A.

Re: Ant’s Eye View acquires Wabash & Lake

Brooks Grigson — Wed, 18 Nov 2009 11:19:34 -0000

Wow, pretty soon you are going to all but forget about us little guys. Congrats, sounds like a great move.

Re: You say it’s my birthday?

Brooks Grigson — Mon, 01 Sep 2008 21:00:17 -0000

I've sent my simple note on Facebook, but now I feel obligated by guilt to say more. So in the spirit of fun here is a special birthday greeting to live long and prosper in the Community Guy blog.

http://www.youtube.com/watc...

Re: Zappos pays new employees to quit

Brooks Grigson — Tue, 05 Aug 2008 10:07:51 -0000

There was a great story about Zappos on Nightline. Probably while you were out. Very interesting company and fantastic approach to customer service.

Re: iPod Touch – nothing to do with the iPod

Brooks Grigson — Tue, 11 Sep 2007 14:41:32 -0000

Bummer thing about this device are the things "not" included. Calendar exists but in the same method as existing iPods. This means that you can't enter a new entry. Say, wha...

There is no support for Notes. No biggie, but silly when you think about it.

Guess what? No email.

I'm sure it will get hacked in but the the whole selling point for me would have been the iPhone w/o the phone. I don't really want/need the phone, but the other services would have sold me. I'm sure that is all part of the selling strategy.

I'm like you with tons of content, but I like shaking mine up without having everything at my fingertips. Too much stuff to wade through for my taste. I'll stick to my shuffle and cell phone combo for now.

Re: People-Powered Product Companies?

Brooks Grigson — Fri, 03 Aug 2007 16:59:47 -0000

A couple come to mind. Some fit better than others, but you can approve or deny as you see fit. :D
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Oddica - http://www.oddica.com/catal...
Scrapblog - http://www.scrapblog.com/
Humblevoice (doesn't really meat all three) - http://www.humblevoice.com/
Ning - http://www.ning.com/
Yahoo! Pipes - http://pipes.yahoo.com/pipes/
Prague 360 (sort of) - http://www.prague360.com/