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Miles Sims

1 year ago

in SXSW Panel: “Edit Me! How Gamers are Adopting the Wiki Way” on Community Guy
Hey Jake,

Looking forward to your panel as well as having you are part of the community management discussion.

I've posted some updated information on the panel on our blog as well.

http://www.smallworldlabs.com/blog/sxsw-communi...

1 year ago

in ASK: How do I become a Community Manager? (College Students) on Community Guy
Great post Jake.

As part of the great communication skills needed I'd also add some level of business acumen for translating the value of the community and community management back to any and all stakeholders.

Obviously this is a bigger focus in the for-profit world but being able to answer internal questions about 'community ROI' and setting the right expectation is something I think we'll see community managers more involved in as the role develops.
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