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  • Tim Messer

Tim Messer

1 year ago

in AT&T Can Kiss My Ass! on Blog | Adam Chernow: Director, Editor, Geek, and Website Builder
I don't know why moves are so complicated with AT&T. Since the backend systems are so ridiculous, an AT&T rep at DSLR/BBR actually wrote up a FAQ entry for users to have the most painless move possible. The long and short of it is that their whole system makes it almost impossible to get POTS and DSL turned on at a new location at the same time.

http://www.dslreports.com/faq/amfaq/1.3_Establi...

In the future, I highly recommend using the techs in the AT&T Direct forum at DSLR. They're a godsend for this stuff. Their service beats anyone you'll ever get on the phone, hands down. (Nobody can read any thread you create in that forum except you and the techs, so privacy is not an issue.)
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