Disqus - Latest Comments for Susan

Re: Orange is “committed to providing excellent customer service”

Susan — Fri, 29 Aug 2008 04:11:17 -0000

Hi there,

I work for Orange and might be able to help. Really sorry to hear of your bad CS experience.

If you drop me an email with your contact details to 'customer.services@orange.co.uk' with 'Susan Orange Response' in the title I will give you a call to see if I can help.

Thanks,

Susan

Orange Response

Re: Should an operator charge you VAT on your contract pay off?

Susan — Mon, 01 Sep 2008 05:31:41 -0000

Hi there,

I work for Orange and have checked this for you, and you should not be paying VAT on your final figure.

If you want to drop me an email with your contact details I will give you a call. Send the email to 'customer.services@orange.co.uk' with the subject 'Jonathon Orange Response' and your details should be passed to me.

Thanks,

Jonathon

Orange Response

Re: Is it official then, there’s an Orange Response CS team for online?

Susan — Mon, 01 Sep 2008 12:36:12 -0000

Hi Ewan,

I am part of a team in Orange that keeps an eye out online for questions or problems we can help out with.

We are only a small team at the moment but we help out where we can.

Conor

Orange Response