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Susan
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10 months ago
in Is it official then, there’s an Orange Response CS team for online? on Mobile Industry Review
Hi Ewan,
I am part of a team in Orange that keeps an eye out online for questions or problems we can help out with.
We are only a small team at the moment but we help out where we can.
Conor
Orange Response
I am part of a team in Orange that keeps an eye out online for questions or problems we can help out with.
We are only a small team at the moment but we help out where we can.
Conor
Orange Response
1 reply
10 months ago
in Should an operator charge you VAT on your contract pay off? on Mobile Industry Review
Hi there,
I work for Orange and have checked this for you, and you should not be paying VAT on your final figure.
If you want to drop me an email with your contact details I will give you a call. Send the email to 'customer.services@orange.co.uk' with the subject 'Jonathon Orange Response' and your details should be passed to me.
Thanks,
Jonathon
Orange Response
I work for Orange and have checked this for you, and you should not be paying VAT on your final figure.
If you want to drop me an email with your contact details I will give you a call. Send the email to 'customer.services@orange.co.uk' with the subject 'Jonathon Orange Response' and your details should be passed to me.
Thanks,
Jonathon
Orange Response
2 replies
SteveRowlands
Thanks Jonathon.
I am still waiting for my final bill, which has still not arrived in the post, but I will be sure to send you an email if it arrives with VAT included. I'm presuming it will do, as that is the information I was told over the phone.
Thanks
Steve
I am still waiting for my final bill, which has still not arrived in the post, but I will be sure to send you an email if it arrives with VAT included. I'm presuming it will do, as that is the information I was told over the phone.
Thanks
Steve
10 months ago
in Orange is “committed to providing excellent customer service” on Mobile Industry Review
Hi there,
I work for Orange and might be able to help. Really sorry to hear of your bad CS experience.
If you drop me an email with your contact details to 'customer.services@orange.co.uk' with 'Susan Orange Response' in the title I will give you a call to see if I can help.
Thanks,
Susan
Orange Response
I work for Orange and might be able to help. Really sorry to hear of your bad CS experience.
If you drop me an email with your contact details to 'customer.services@orange.co.uk' with 'Susan Orange Response' in the title I will give you a call to see if I can help.
Thanks,
Susan
Orange Response
2 replies
Ewan
Oh look! Very cool!
Ricky Chotai
oooh very nice, lets see if they can help!
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