A lot of hiring managers (me included) don't care at all about personal references. I'm not going to call them, and they don't count toward the overall number of references I want to see. I actually think it looks naive when candidates include them! I want professional references only, and managers in particular.
You also don't need to write "references available upon request" -- every employer is going to assume that's the case, so need to take up space on the resume if you prefer not to. I totally agree though that you shouldn't include your reference list as a standard part of your resume -- you want to wait until you're asked for them at the end of the process.
Stephen Q Shannon Well said. My training and years in outplacement plead the same message. Do NOT volunteer references a) Premature, b) Shows lack of professionalism, c) If indeed references are souight THE REFERENCES GIVEN SHOULD MATCH THE LEVEL OF THE RECRUITER. Example: VPs want to talk to VPs and not to lesser mortals. Got another take? I am actually open. Let's hear it here and now. sQs