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Ken

2 years ago

in Interviews: phone, email — which is best? on Mathew's comments
The reality is that a one-on-one conversation often results in a better understanding of what the person means.

Sure, via email there is little risk of being misquoted but there is a huge risk of being misunderstood.

As a reporter, efficiency does not trump being able to hear a person's tone, the subtleties of inflection, whether they are being sarcastic or serious. Emoticons do not allow me to write, "He chuckled to himself, then said..."
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