I just checked out Automatic Blog WordPress plugin. Pulls content right from article directories. Great program if your managing multiple blogs as an internet marketer and don't have time to write original content for multiple niches. Better that RSS cause you get the whole article and folks don't bounce from you site when they click to read the whole article.
I agree with your recommendations. Unfortunately most business owners do not perform their due diligence when selecting a website design team. There primary concern is getting the site up. Part of the problem is a lack of understanding about the various aspects of online marketing which include not just the website itself, but traffic generation, seo, e-commerce (where applicable) and follow-up with clients, either via auto-response or some type of email marketing.
I find that even though the software programs have become increasingly interactive and even intuitive, there are still people who are reluctant to try on their own. Hopefully with the ease of video technology, folks will be more inclined to follow along and join the 21st century.