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Rob Eberstein

11 months ago

in 2008/08/13/customer-service-resources/ on Mashable - The Social Media Guide
Here at Zebtab, we use the UserVoice service and have been very impressed. It gives our users, mainly sports fans, a chance to tell us how we can improve our aggregated desktop widget and what we should develop in the future. We have a UserVoice tab on all our download pages, eg http://www.manutd.zebtab.com, within the application and on our homepage as a widget http://www.zebtab.com. We have gained valuable user intelligence and would recommend the service.

11 months ago

in Free is the only business model for online news on The Equity Kicker
Absolutely agree. Other newspaper sites are monetising in slightly different ways - dating, fantasy football & bingo etc, though not sure the FT would approve of the latter! Maybe Fantasy Stock Markets instead.
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