Sorry if someone else has already said it, but... could this not just be a combination of the usual sloppiness of Spanish customer service and the month of August? In my experience, getting anything done, particularly down south, in August, is pretty hard work. BTW: best Priorat wineries to visit? Any tips?
Nice post! I think that it's well established that the Spanish vocabulary is generally much smaller than the English lexicon. So I guess it's not that surprising that this also applies to food and wine.
Hi, does this mean that you're leaving Catalonia for good? Or just for Christmas? I hope it's not a permanent thing as I've enjoyed reading your observations on this site for quite some time!
Anyway, whatever you're planning: good luck and have a happy Christmas.