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MRP
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10 months ago
in iPhone 3G Quality Control is Dismal, Very Un-Apple-Like on Investor in the Wilderness
I've had my new iPhone 3G since July 15 - while I haven't had a single hardware problem as you have, I have experienced multiple software issues that have frustrated me greatly, and somewhat changed my satisfaction level with the device in general. I had iPhone 2.5 from last September until July 15 when I upgraded and never had one single problem the entire time I used it - not one- literally.
My current problems have included (in no particular order):
Typing lag in SMS
Contact lag (choosing contact and dialing)
Safari crashes
App crashes
GPS inoperability
Dropped 3G calls
General crashes needing a reset
Extremely long back-up time when syncing to MacBook Pro
These are the most frequent in my experience. I have done resets, restarts, clean restarts, etc., etc. Same problems occur. I have read in many other forums and articles of similar problems and more.
For me, what I notice most is that I no longer have the confidence in the device that I once had. I now feel that at any moment something may not function properly, or I will need to perform a restart. Never felt that way before with the 'old' phone.
I bought my wife an iPhone 3G at the same time as mine, and she had never had one before. She has encountered many of the same problems though not all - and has been very frustrated with her phone, especially since this is her first experience as a user.
I actually now feel reluctant to recommend the phone to others as I fear they will encounter the same frustrations.
As an investor and a customer, I sincerely hope Apple comes out with new firmware with a quickness to address these issues, or I fear their exceedingly high customer satisfactions will take a hit, as well as our brokerage accounts.
My current problems have included (in no particular order):
Typing lag in SMS
Contact lag (choosing contact and dialing)
Safari crashes
App crashes
GPS inoperability
Dropped 3G calls
General crashes needing a reset
Extremely long back-up time when syncing to MacBook Pro
These are the most frequent in my experience. I have done resets, restarts, clean restarts, etc., etc. Same problems occur. I have read in many other forums and articles of similar problems and more.
For me, what I notice most is that I no longer have the confidence in the device that I once had. I now feel that at any moment something may not function properly, or I will need to perform a restart. Never felt that way before with the 'old' phone.
I bought my wife an iPhone 3G at the same time as mine, and she had never had one before. She has encountered many of the same problems though not all - and has been very frustrated with her phone, especially since this is her first experience as a user.
I actually now feel reluctant to recommend the phone to others as I fear they will encounter the same frustrations.
As an investor and a customer, I sincerely hope Apple comes out with new firmware with a quickness to address these issues, or I fear their exceedingly high customer satisfactions will take a hit, as well as our brokerage accounts.
1 reply
Bob
Just to comment on the above problems with the iphone software problems. I too have had many crashes and restores and have discovered that one can not have classic os9 running at all and that restart the iphone twice now usually fixes the crashes. Hopes this helps.
