Disqus - Latest Comments for VMaryAbraham

Re: Leveraging KM, Collaboration, & Communication Techniques in the Virtual World: Optimizing Virtual Work Hubs #KMWorld

VMaryAbraham — Wed, 18 Nov 2020 01:41:57 -0000

You're most welcome, Andrew. I'm glad you find them helpful.

Felicity and Sue gave a great presentation!

- Mary

Re: Blogging about work | Idea Ripples

VMaryAbraham — Tue, 16 Dec 2014 23:56:39 -0000

Vishal -

Thanks to your recent status update on LInkedIn, I found this post. In many ways, you are writing my story. It definitely resonates with this KM professional and blogger!

I look forward to reading more.

- Mary

Re: More than a Facelift

VMaryAbraham — Fri, 05 Dec 2014 11:01:48 -0000

Thanks so much, John!

- Mary

Re: Looking for Mr. Wonderful

VMaryAbraham — Tue, 05 Mar 2013 00:26:24 -0000

Thank you kindly, Carl. Now if every person in the organization was a Mr/Ms. Wonderful, imagine how easy our lives would be!

- Mary

Re: Improve Your Legal Practice Through Gamification

VMaryAbraham — Wed, 27 Feb 2013 17:38:57 -0000

Christoph, while merely adding points, badges or leaderboards is not the entire solution, sometimes they can be part of a properly designed gaming solution. I heard of an interesting program at Accenture that uses some of those gaming elements to help people understand the impact of their knowledge-sharing activities:

"At Accenture, they provide a report via gamification called `My Collaboration Impact.' It tracks activities (such as posting a blog that represented thought leadership) that lead to a specific number of people either commenting or reporting a new behavior."

(Source: http://aboveandbeyondkm.com... )

By showing the impact, they help encourage useful knowledge-sharing behaviors.

I'm still looking for examples of law firms or law departments that have successfully used gamification to achieve lasting behavior change. If you learn of any, please do let me know.

Thanks!
Mary

Re: Looking for Mr. Wonderful

VMaryAbraham — Mon, 25 Feb 2013 23:53:48 -0000

delete.

Re: If Dominos Ran Your Law Firm

VMaryAbraham — Fri, 22 Feb 2013 15:32:41 -0000

Thanks, Mike. It sounds like there is quite a bit of work to be done on both the client and firm side. I wonder why it's so hard for the legal industry to embrace practices that have been adopted by other industries? What makes legal so resistant?

- Mary

Re: If Dominos Ran Your Law Firm

VMaryAbraham — Fri, 22 Feb 2013 15:32:15 -0000

Sarah -

I'm glad to hear that you've already figured this out and are acting on it. The more positive examples clients and law firms have, the less threatening the concept will be.

- Mary

Re: If Dominos Ran Your Law Firm

VMaryAbraham — Fri, 22 Feb 2013 15:31:44 -0000

Thanks so much, Rebecca. It sounds like you and your colleagues at Linex are well on your way to bringing this new level of transparency and accountability to your clients. Please keep me posted -- I'd love to learn more about your progress with this.

- Mary

Re: Looking for Mr. Wonderful

VMaryAbraham — Fri, 22 Feb 2013 12:29:24 -0000

Be my guest! Thanks so much, Guy.

- Mary

Re: Augment Your Reality

VMaryAbraham — Mon, 23 Jul 2012 23:28:44 -0000

Fair point, Linda. To be honest, I can understand why those glasses might surprise someone. On the other hand, there was a time when people thought cars and phones were strange...

- Mary

Re: Augment Your Reality

VMaryAbraham — Mon, 23 Jul 2012 23:26:56 -0000

Thanks for the heads up. Your note sent me off on a search for more information on Conde Nast's AR efforts. Initial reviews of CN's augmented reality attempt were not great: http://www.cntraveler.com/f.... However, I've downloaded the app and will try it.

Stay tuned.

- Mary

Re: KM for the Obese Lawyer

VMaryAbraham — Tue, 12 Jun 2012 09:29:14 -0000

delete.

Re: The State of Law Firm KM

VMaryAbraham — Sun, 29 Apr 2012 22:53:57 -0000

Delete.

Re: No Time for KM

VMaryAbraham — Wed, 25 Apr 2012 23:12:54 -0000

Samuel -

You're right that social tools hold a lot of promise. The challenge in the legal industry is that we tend to do "above the flow" KM rather than "in the flow" KM. That's why the issue of time orientation is pertinent. If we can find a way to use social tools to facilitate "in the flow" KM, that would be a huge step forward.

- Mary

Re: Is Your KM Department Human Middleware?

VMaryAbraham — Mon, 05 Mar 2012 15:16:47 -0000

These are great ideas, Sandy. Thanks for taking this conversation to the next level.
- Mary

Re: Is Multitasking Ethical?

VMaryAbraham — Mon, 30 Jan 2012 09:57:54 -0000

Delete.

Re: Help This Underdog

VMaryAbraham — Fri, 02 Dec 2011 09:22:05 -0000

Thanks so much, Nimmy! It's great to see the global KM network in action.

- Mary

Re: Steve Jobs and Legal KM

VMaryAbraham — Wed, 12 Oct 2011 14:02:44 -0000

Brent -

Thanks for inspiring this post and thanks for your comment. You're absolutely right when you say that Steve Jobs was a visionary and innovator with respect to design and the user experience. But I don't believe that is the end of his innovation. If you think about the iPod, you'll know that while it wasn't the first mp3 player, it certainly was one of the nicest and easiest to use. But that wasn't all. It was, above all, the gateway to an impressive collection of content -- the iTunes store that Jobs and his team created and have defended energetically. I haven't looked at the data, but I suspect that the revenue from iTunes sales far outstrips the revenue from iPod sales.

From a knowledge manager's perspective, the iTunes store is a remarkably easy collection to navigate. To be honest, if we could make law firm data were this easy to navigate, law firm knowledge managers would be heroes.
- Mary

Re: Is Your IT System Like a Kindle?

VMaryAbraham — Tue, 27 Sep 2011 14:31:22 -0000

That's brilliant, Nick. Thank you!

- Mary

Re: What’s New in Legal KM?

VMaryAbraham — Wed, 14 Sep 2011 09:28:01 -0000

Thanks very much, Lee. I remain impressed by the presentation you gave at the Enterprise 2.0 Conference in Boston regarding how to do legal work using a social business platform. I haven't seen anything else quite like that here.

- Mary

Re: Tom Koulopoulos #ILTA11 Key Note: IT-Based Innovation

VMaryAbraham — Fri, 26 Aug 2011 17:02:24 -0000

Thanks, Guy!

Re: The Purpose-Driven Organization

VMaryAbraham — Wed, 13 Jul 2011 20:52:59 -0000

Thanks so much, Deb. It was a great talk that gave me lots to think about.

- Mary

Re: Bryant & Woolfson: Building a Bespoke Social Business Platform [#e2conf]

VMaryAbraham — Tue, 21 Jun 2011 23:55:33 -0000

Jeff -

The HeadShift team really seems to understand how lawyers work. And they are willing to think outside the SharePoint box to meet client needs. I'm keen to see the next stages of this implementation.

- Mary

VMaryAbraham
AboveandBeyondKM.com

Re: Christian Finn Keynote: Dare to Share [#e2conf]

VMaryAbraham — Tue, 21 Jun 2011 23:51:27 -0000

Thanks, Paula. Christian Finn has found a good method for providing an interesting sponsor keynote without descending into a shameless sales pitch. His talk last year was excellent.

- Mary

VMaryAbraham
AboveandBeyondKM.com