Disqus - Latest Comments for PatrickatJoshuaPR

Re: The UPS zero emission vans

PatrickatJoshuaPR — Tue, 03 Nov 2009 08:38:34 -0000

Obviously Royal Mail vans have been zero emissions over the last couple of weeks too ...

Re: How to find out what’s being said about you – from the archive!

PatrickatJoshuaPR — Tue, 13 Oct 2009 17:17:39 -0000

I remember that!

Re: Short Transmissions for Wednesday

PatrickatJoshuaPR — Sun, 04 Oct 2009 05:40:25 -0000

Like this format Ewan, keep going.

My 2p worth.

Re: All change in the UK: Orange announces iPhone 3G/3GS agreement

PatrickatJoshuaPR — Mon, 28 Sep 2009 18:05:50 -0000

Ben, I know this guy is a numpty, but given what you've just promised to do I so want him to be right!

Re: SpinVox’s James Whatley set the record straight

PatrickatJoshuaPR — Tue, 28 Jul 2009 05:07:19 -0000

It's a good post by James (as you'd expect from Whatleydude). He's humanised the company while working within the constraints of what he was given. It's not his fault he can't answer question 4 - to be fair he probably doesn't know the answer - no doubt company policy is not to say and James has to stick to that.

I still think that after the comments from SpinVox last week that attempted to either blame ex-employees or confuse with statistics, James has his work cut out.

I'm not sure it's down to social media per se as Andrew suggests in his comment, but I do agree that much more of a social media attitude is needed within the company - ie understand how to be human and engaging in your communications. It shouldn't be that James is the only person that can do it (but thanks God for them he can).

Re: SpinVox claims only 2% of messages are referred to humans

PatrickatJoshuaPR — Sun, 26 Jul 2009 12:56:10 -0000

Just to make it clear, I'm not blaming Porter Novelli the agency. I can't imagine that any agency would suggest this kind of strategy. It seems to me to be a cultural fear or misunderstanding of PR at SpinVox.

Re: SpinVox claims only 2% of messages are referred to humans

PatrickatJoshuaPR — Sun, 26 Jul 2009 12:51:50 -0000

Actually, after reading the release again, they still don’t actually state how many messages are done by computers or humans, or a bit of both. What they state is they need 98% less human interaction – which isn’t quite the same as 2% of messages done by humans.

So, even after all this, they’re trying to hide behind ‘clever’ PR.

Why can’t they just be up front and honest?

Re: SpinVox claims only 2% of messages are referred to humans

PatrickatJoshuaPR — Sun, 26 Jul 2009 12:49:20 -0000

The problem with this Ewan, as you rightly allude to, is that it is hard to believe after such a long silence (and in the social media world – one which SpinVox claimed to be playing in – this has been a veeerrrrry long silence).

If this was the case, why not just say it earlier and get on with it. In fact if this stat is true, why not have said it a long time ago and prevent the BBC story from ever being a story. To my mind, 98% is a pretty powerful stat and part of the reason why I just accepted that humans did a lot of it was because I can only imagine how hard it is to decipher a strange accent talking in a noisy atmosphere, saying ‘in-jokes’ that only the recipient understands. So why the such a long silence?

It seems that a very poor [almost non-existent] understanding of PR has created this problem for SpinVox and then watched it grow to the extent that it is likely to bring the company down.

Re: Is this every device in the 2009 Android pipeline?

PatrickatJoshuaPR — Wed, 22 Jul 2009 07:08:43 -0000

Not every one, but I can't say more just yet.

Re: Welcome back to Shitty Service UK

PatrickatJoshuaPR — Mon, 22 Jun 2009 14:19:46 -0000

Love the fact that the taxi driver is asking you where it is. You don't care, you just want to pay good money to be taken there. Whatever the system is that he works in is no concern of yours ...

After working in Canada (think Us-style service, but fewer guns!) what feels like a few hundred years ago, I still really struggle with this kind of UK service.

Re: Volunteers wanted, must be willing to lock up their old mobile

PatrickatJoshuaPR — Wed, 17 Jun 2009 12:46:49 -0000

I'll be up for that Alex - I've got an N73 on Voda right now.

Re: Use TubeExits to beat the London Underground crowds

PatrickatJoshuaPR — Wed, 17 Jun 2009 12:45:49 -0000

Mike, I don't want it for peak times - sure it'll help but peak times are a lottery anyway, it only takes one person walking slowly up the stairs, or reading their book on the escalator ... and the whole system feels like its crashing down.

Also, peak users will know their stations (mostly)

I want it for when I'm going to meetings, using stations I'm not familiar with. What normally happens is I leave too late (just one more email ...), then as I change tube I have to walk the entire length of the platform to exit, arriving at the next platform just as a train leaves ...

Saving me a couple of minutes on that journey would be worthwhile.

Re: Use TubeExits to beat the London Underground crowds

PatrickatJoshuaPR — Wed, 17 Jun 2009 07:53:58 -0000

That's a great idea and a really useful app. Can he do an Android version please?

Re: TwitPub, the premium twitter publishing service, hits version 2.0

PatrickatJoshuaPR — Tue, 16 Jun 2009 04:46:53 -0000

This sounds interesting, a bit like AQA's platform to do the same with text messages - http://www.aqa.63336.com/news/pr_090420_aqa2u.htm

As with all of these things it's worth the money if it's exactly what I'm looking for, so a great model to target the long tail.

Re: Mobile Industry Review 3.0 is here

PatrickatJoshuaPR — Sun, 14 Jun 2009 06:21:57 -0000

Wow!! Welcome back - good to see you again (in this guise).

Re: App Stores: How hard can it be? [Nokia Ovi Store]

PatrickatJoshuaPR — Thu, 28 May 2009 07:22:40 -0000

Ben please can you clarify what your backside will be used to advertise?

(Sorry to reduce the conversation to this - but I feel it's an important question!)

Re: Video Diary: Ben on the future of ‘The Really Mobile Project’

PatrickatJoshuaPR — Thu, 07 May 2009 07:41:19 -0000

Ben, a mild beating will suffice

2009/5/7 Disqus <>

Re: Video Diary: Ben on the future of ‘The Really Mobile Project’

PatrickatJoshuaPR — Thu, 07 May 2009 07:39:55 -0000

Ben, a mild beating will suffice

2009/5/7 Disqus <>

Re: Video Diary: Ben on the future of ‘The Really Mobile Project’

PatrickatJoshuaPR — Thu, 07 May 2009 06:44:48 -0000

Welcome back guys.

Btw on the Sonim, "Dan Lane really took it apart .." - No he didn't. That's kind of the idea. But I think I know what you mean.

Now, where did I see a video of him throwing it down some stairs ... no, can't remember!

Re: AND WE ARE LIVE!

PatrickatJoshuaPR — Wed, 29 Apr 2009 04:12:12 -0000

Welcome back guys - and hello to Vikki

Re: ArrivedOK tells your friends/family when you… arrived OK

PatrickatJoshuaPR — Fri, 27 Mar 2009 14:54:53 -0000

Mine did ... and then she would answer after two, kinda defeating the point.

Re: Text the school nurse for a morning-after pill

PatrickatJoshuaPR — Wed, 25 Mar 2009 16:06:05 -0000

The Daily Mail never is!

Re: Mobile Industry Review goes subscription-only from 30th March

PatrickatJoshuaPR — Fri, 13 Mar 2009 21:18:34 -0000

Thanks and good luck!

http://smsisthenewblack.co.uk/2009/03/14/so-lon...

Re: MIR gets on the wrong side of Coracle Media

PatrickatJoshuaPR — Wed, 11 Mar 2009 18:42:45 -0000

What a crazy, over the top reaction from Coracle. As Vikki says - if it's too sensitive to have published, don't send it.

Re: Q&A with the Valley’s Mr PR, Vijay S. Chattha

PatrickatJoshuaPR — Fri, 27 Feb 2009 07:40:12 -0000

Thanks ;-)