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- Mike MCcDerment
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1 måned dage siden
in The Leap Of Faith on A VC
Just wanted to tip my hat and say, one of the reasons I enjoy reading A VC so much is something not too far removed from a leap of faith...perhaps it's the precursor: conviction. You've got it for all your companies and it's freakin' beautiful.
1 måned dage siden
in Client Retention is the Key ROI of Great Customer Service on Instigator Blog
Nice post Ben, and so true.
2 måneder dage siden
in Use The Public Channel For Better Customer Service on A VC
Great post Fred - thanks for writing it.
For what it's worth it's my belief that Twitter's (and other social media's tools/properties/etc) greatest contribution is going to be to keep large organizations honest and realign them with their customer bases.
It's never been easier to unite with others who are as disgruntled with you. The flip side of that coin and the great news for telcos and other massive organizations is it's never been easier to be in touch with so many customers at once....to hear what they're saying (research) and easily respond to them (low cost).
These are powerful forces; it's really really exciting to see the "vendor/client" alignment being restored.
For what it's worth it's my belief that Twitter's (and other social media's tools/properties/etc) greatest contribution is going to be to keep large organizations honest and realign them with their customer bases.
It's never been easier to unite with others who are as disgruntled with you. The flip side of that coin and the great news for telcos and other massive organizations is it's never been easier to be in touch with so many customers at once....to hear what they're saying (research) and easily respond to them (low cost).
These are powerful forces; it's really really exciting to see the "vendor/client" alignment being restored.
1 år dage siden
in April Fools: We are funded! StartupNorth takes a $3.2 million series A financing on StartupNorth1 år dage siden
in » April Fools: We are funded! StartupNorth takes a $3.2 million series A financing | StartupNorth on socialwrite
wait a second...@#$#@#@$@#
1 år dage siden
in April Fools: We are funded! StartupNorth takes a $3.2 million series A financing on StartupNorth
wait a second...@#$#@#@$@#
1 år dage siden
in April Fools: We are funded! StartupNorth takes a $3.2 million series A financing on StartupNorth
Guys that's fucking great - congrats.
1 år dage siden
in » April Fools: We are funded! StartupNorth takes a $3.2 million series A financing | StartupNorth on socialwrite
Guys that's fucking great - congrats.
1 år dage siden
in AideRSS announces funding on StartupNorth
Well done Aide team, and nice post Jevon.
Let's here one for the waterloo community too no? Great stuff!
Let's here one for the waterloo community too no? Great stuff!
1 år dage siden
in » AideRSS announces funding | StartupNorth on socialwrite
Well done Aide team, and nice post Jevon.
Let's here one for the waterloo community too no? Great stuff!
Let's here one for the waterloo community too no? Great stuff!
1 år dage siden
in Savvica is Back - Payoff for holding on! on StartupNorth
Welcome back you two - great to have you in the big smoke again!
1 år dage siden
in » Savvica is Back - Payoff for holding on! | StartupNorth on socialwrite
Welcome back you two - great to have you in the big smoke again!
1 år dage siden
in » Amazon selects Freshbooks for new Payment Service | StartupNorth on socialwrite
Thanks for posting Jonas and for your kind words. It's wonderful to be recognized by a brand like Amazon, and it's wonderful to receive support and encouragement from our peers in the Canadian start-up scene. Thanks.
1 år dage siden
in Amazon selects Freshbooks for new Payment Service on StartupNorth
Thanks for posting Jonas and for your kind words. It's wonderful to be recognized by a brand like Amazon, and it's wonderful to receive support and encouragement from our peers in the Canadian start-up scene. Thanks.
