I too found this a problem. I received a message on my PC when I connected my phone. New software is available for your phone. If I had not backed up my phone I would have been totally screwed. My phone would not boot up after the upgrade. I had to re-install the old software version and format the memory card. I lost a lot of programs and apps it had took me about 1 year to build up. Be very careful if you are considering using this upgrade, be happy with what you have.