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James Dellow

3 weeks ago

in Toward a Pattern Language for Enterprise 2.0 on Andrew McAfee's Blog
Andrew - There are some good ideas here, but overall I'm not convinced by all of the patterns you've described in terms of the distinction between 2.0 and 1.0. I think many of the pre-social computing environment (e.g. groupware systems) would end up being described as Enterprise 2.0 based on these lists, however I think we all agree there is something more to the new generation of social computing and Web 2.0 inspired solutions, right? I would also challenge some of the semantics used - for example, you say "Work is accomplished via the browser", but I use Twitter almost exclusively through a RIA running on my desktop and other social computing tools are providing the similar non-browser interfaces, e.g. Yammer, Social Text. I think you need to drill down on the root patterns that are different, rather than say browser vs desktop. That's actually why I think your SLATES pattern is so useful as it explains why a Wiki can be employed as both a social computing platform, but also equally end up being used as a Web CMS.

3 months ago

in Are These Social Media Relationships Real? on Above and Beyond KM
Those relationships can be real. This actually goes back to the days of the old Bulletin Boards. You'll get a bit of taste of this from this Wired article talking about The WELL http://www.wired.com/wired/archive/5.05/ff_well... Of course Web 2.0 has freed us of the limitations of the old dial up BBS in ways that they could never have imagined at the time, however the human dimension doesn't change.
1 reply
Mark Gould That's an interesting example, James. I used to be a member of CIX, the UK equivalent of the WELL (it even used the same software). I know that some people on CIX developed the kind of relationships that are often associated with the WELL, but I didn't.

I think there is an appreciable difference between the collection of tools/means of expression/websites that make up Web2.0 and the old BBSs. If nothing else, it is possible to get a much more nuanced picture of someone from their blog plus twitter plus last.fm plus friendfeed etc, than it ever was from what people chose to show in short plain-text messages. As a result, although the human dimension doesn't change, it may now be closer to what you see online than before.

2 years ago

in Knowledge is the important word in KM on loupaglia

Just to be difficult, I've always thought that we should just concentrate on "Knowledge Management" as a whole phrase to describe what the Australian Standard KM guide (AS 5037—2005) defines as "A trans-disciplinary approach to improving organisational outcomes and learning, through maximising the use of knowledge. It involves the design, implementation and review of social and technological activities and processes to improve the creating, sharing, and applying or using of knowledge. Knowledge management is concerned with innovation and sharing behaviours, managing complexity and ambiguity through knowledge networks and connections, exploring smart processes, and deploying people-centric technologies." It also talks about KM as one of many valid management points of view that help managers to understand their organisations and inform their actions. See http://www.saiglobal.com/shop/script/Details.as...>

3 years ago

in Which Side Are You On? on benhamin.com, the blog of Ben Cooper
Nice piece of marketing. But the sad thing is, when I looked today at "Which side is your county on", out 99,202 total votes from around the world only 337 votes have been registered in Africa (excl. South Africa). Kinda takes some of the humour out it.
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