http://disqus.com/people/91fc1275907cee021f43aa2745f0553f/enWed, 01 Jul 2009 16:43:38 -0000http://librarianbyday.disqus.com/there_is_something_to_be_said_for_brand_loyalty/#comment-21520157I couldn't agree with you more. Last month my Canon Powershot started taking drippy looking pink pictures. Their excellent website indicated this was a known issue. I called Canon's customer service number, explained my issue and received the same day the shipping label to send it to them for examination and repair. The rep quickly identified the issue, and the camera was returned to me in like new condition within less than a week's time with no charge to me at all. I could not have been happier with the service I received. I've been a loyal Canon customer for more than twenty years and never had less than excellent service when it's been necessary (not often.)LindaWed, 01 Jul 2009 16:43:38 -0000http://whitneyhess.disqus.com/readers_let8217s_talk/#comment-1948933Just a note to let you know that I do subscribe to your blog & enjoy especially the comparisons you've done on feed readers and other 2.0 apps with pros and cons that would be useful to librarians and library staff. They are well written and thoughtful. Kudos on your blog anniversary and keep up the good workLindaWed, 16 Jul 2008 21:57:41 -0000http://carriedanielle.disqus.com/what_are_you_sensitive_to/#comment-3983036too much perfume or aftershave and other strong odors, rudeness, good mannersLindaMon, 24 Nov 2008 07:40:12 -0000