Hey guys! Just wanted to leave a word of support here. I love your application, it looks really good on the iphone and I hope you get around all the problems soon.
As I'm a software developer myself, I understand the issues and that you need some time to solve it. But I hope that the application is fully functional soon. Maybe you could start thinking about some kind of "reward" for the users who stay with you - I think there are a lot of ppl who will jump off the train complaining about the 3US$-App that "doesn't work at all". :-/
I hope you get everything up again and fix the errors. I read a lot about the long update cycles in the AppStore and it won't be easy to get an application update through it in case of emergencies... I think this is a major drawback of the AppStore.
Well, and that there's obviously a little problem with not-well tested apps. Won't blame you, this can happen to everyone. And certainly it happened to a lot of applications since the AppStore launched. ;-)
Great post! I found myself in a couple of your sayings and I fully agree to it. Having a plan and focussing on it is the best thing you can do in the gym.
Good luck with the servers and software fellas I know both can be a royal pita