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Adam Sorensen's picture

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Adam Sorensen

3 months ago

in Mac vs. PC: Some Can Dish It Out & Take It, Others… Not So Much on Bob Caswell
Bob, I like the commercial, but it still wasn't as "cool" or clever as the apple ones, which highlights one of the differences between Mac and PC users. Mac people want desperately to be in the cool club and are willing to pay twice as much to be there. It's like any "cool" product, the difference in quality, if any, is never even close to worth the markup you pay for the "cool" product name. I still love Mac from a design aspect and if I wanted to buy a piece of art to put on my coffee table, I would definitely go with them. For computers, though, I still have to go with the most efficient price--PC.
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Bob Caswell's picture
Bob Caswell Well, I'm going to steer clear of stating what I think "Mac people" want or don't want. :-) But I do agree generally with a particular sentence of yours:

"It's like any "cool" product, the difference in quality, if any, is never even close to worth the markup you pay for the "cool" product name."

1 year ago

in The State of Phone Support: Not Good on Bob Caswell
I love it, Bob.
You are so right. Often I've wanted to reach through the phone lines and smack the person on the other end. Why can't anything be done about this problem.
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