Michael I believe in giving credit where credit is due...just like I believe in giving a piece of my mind to those that deserve it. You were a huge help and I thank you.
On behalf of Comcast , I would like to apologize for the inconvenience. I will be happy to reach out to contacts to resolve this for you. If it it okay with you, will you please send me your account address or phone number so that we may assist further?
I am sorry to hear of the programming problems that you are currently experiencing with your Comcast service. On behalf of Comcast, I sincerely apologize for the inconvenience. If you would like, I want to offer my assistance in getting the problem resolved for you. If it is not so much of a trouble, will you please reply to the e-mail address below with your address including the zip code and a phone number where we could reach you?