the way O2 have handled (or not) the launch of the 3G iPhone has been a total farce and PR disaster. but i have to say - i ordered mine online and it was delivered on Friday by courier. I couldn't activate it until saturday through iTunes but then bingo, that simple. the only down side is the poxy O2 network. not much point in having a 3G phone when the best i ever get from O2 is Edge. but the phone is lovely !
shame...