I'm am extremely sorry if my response back to you didn't seem sincere or genuine. I assumed if you were still upset about the situation we would have had further discussion about it or you would have dm'd me, obviously the wrong assumption and for that I am sorry.
The fact of the matter is I learn something new about the power of Twitter daily. There is no one way to use the tool. And, anyone who claims to be an expert in Twitter should humble themselves...the tool is simply too unevolved. One minute I am tweeting about weather delays, the next minute about the peanut changes.
Again, I am sorry and if you are still upset about the experience your son had, or your experience with me on Twitter please email me: christi.day@wnco.com.