http://disqus.com/people/59cd0a8f123b2fe4f5a0952de73c4a0a/enFri, 11 Jul 2008 12:19:27 -0000http://attentionmax.disqus.com/want_to_win_customers_dont_be_like_a_wireless_carrier/#comment-865953Sadly, I believe this is true of many companies, not only wireless carriers. Hopefully the web, with customers expressing their frustrations and bad experiences publicly, will help make these companies more aware of their less than optimal practices.Maria GarciaFri, 11 Jul 2008 12:19:27 -0000