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10 months ago
in 2008/08/18/mint-redesign/ on Mashable - The Social Media GuideWe're aware of the Citibank issue...and it's something we've been doing all we can to resolve quickly. To speed the process, I'm actually in New York now, meeting Citi tomorrow. Hopefully, their servers (they've been doing major upgrades over there, without giving us any heads up) will connect to ours soon!
Aaron Patzer
Founder & CEO, Mint.com
1 year ago
in TechCrunch 40 winner: Mint on ScobleizerSorry you ran into issues adding your accounts. We've deployed a ton of new hardware in the past 24 hours and things are speedy...you should be able to add your account in 30-120 seconds.
We ran into some scaling issues after we won TechCrunch 40, and were featured in PCWorld, Digg, and San Francisco Chronicle all on the same day. Literally 100,000 people really needed to get their finances organized on Tuesday. Apparently there _is_ a need for an effortless, automatic way to manage your finances.
Things are running smoothly now :)
Aaron Patzer
Founder & CEO, Mint.com
1 year ago
in “jena 6 synergy” edition: tech news 9/19 on YBPGuideSorry we missed eachother at the conference. Let me know if you have any questions about Mint. I'm looking forward to your review.
Since you saw my presentation yesterday, we've
been featured in PCWorld, Digg, and San Francisco Chronicle.
As an advanced warning, our servers are a little slow right now... Apparently nearly 100,000 people really needed to get their finances organized immediately! It's been a wild last 24 hours.
Aaron Patzer
Founder & CEO, Mint.com
1 year ago
in Who Owns Your Financial Data? on A VC----
How Mint Keeps You Safe
1. Your data is secure. Only you have access to your data on Mint.
2. Your data is always private. Your personal information is never sold to anyone.
3. Your data is yours. You can take it with you or remove it anytime you want.
4. Mint works for you. Mint's advanced software identifies personalized ways to save you money, avoid fees, and decrease financial risk.
Mint believes not only in simplifying your financial life, but in having a readable and comprehensive privacy and security policy anyone can understand.
Mint keeps your data private, and limits collection of any personally identifiable information.
* We require only a valid email address for login registration for the service. Notice that our signup page never asks for your name, address, or SSN.
* Your personal information is never sold to third parties. You will not end up on someone else’s email list.
* You can delete your account at any time.
But thanks for clearing that up - I'm so relieved that you aren't asking for my SSN! just usernames and passwords to all my online financial institutions...
1 year ago
in How Does Mint.com Make Money? on Josh Kim dot OrgHey Josh, sorry you couldn't add your accounts today. We had a few thousand people try to add many thousands of accounts in a two hour period...we may have overwhelmed a few banks that we link to.
Things should be back up and running right now...but we're getting a lot more traction (great) than I imagined so things may be a little slower than usual today and tomorrow.
1 year ago
in How Does Mint.com Make Money? on Josh Kim dot OrgHey Josh, sorry you couldn't add your accounts today. We had a few thousand people try to add many thousands of accounts in a two hour period...we may have overwhelmed a few banks that we link to.
Things should be back up and running right now...but we're getting a lot more traction (great) than I imagined so things may be a little slower than usual today and tomorrow.
Thanks for participating in the conversation. I believe that Mint will delete a user’s account, but does Yodlee (data middleman that actually pulls member account data from FIs ) delete the account as well? Do you require your aggregation vendor to adhere to the same standards that Mint promises?