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Aaron Patzer

10 months ago

in 2008/08/18/mint-redesign/ on Mashable - The Social Media Guide
@Drew Mint is launching custom categories in about a month. You'll be able to create (and budget on) any category you choose: dry cleaning, alchol, Star Wars memorabilia...

Aaron Patzer
Founder & CEO, Mint.com

10 months ago

in 2008/08/18/mint-redesign/ on Mashable - The Social Media Guide
@Ozhanlion

We're aware of the Citibank issue...and it's something we've been doing all we can to resolve quickly. To speed the process, I'm actually in New York now, meeting Citi tomorrow. Hopefully, their servers (they've been doing major upgrades over there, without giving us any heads up) will connect to ours soon!

Aaron Patzer
Founder & CEO, Mint.com

1 year ago

in TechCrunch 40 winner: Mint on Scobleizer
A. Falk,

Sorry you ran into issues adding your accounts. We've deployed a ton of new hardware in the past 24 hours and things are speedy...you should be able to add your account in 30-120 seconds.

We ran into some scaling issues after we won TechCrunch 40, and were featured in PCWorld, Digg, and San Francisco Chronicle all on the same day. Literally 100,000 people really needed to get their finances organized on Tuesday. Apparently there _is_ a need for an effortless, automatic way to manage your finances.

Things are running smoothly now :)

Aaron Patzer
Founder & CEO, Mint.com

1 year ago

in Mint, the refreshing Money Management Tool! on Iron Wil
Thanks for taking the time to do such as comprehensive review. Feel free to include a few screenshots if you'd like.

And thanks for the feature suggestions...I'll forward those on to our product team.

Aaron Patzer
Founder & CEO, Mint.com

1 year ago

in “jena 6 synergy” edition: tech news 9/19 on YBPGuide
Jena,

Sorry we missed eachother at the conference. Let me know if you have any questions about Mint. I'm looking forward to your review.

Since you saw my presentation yesterday, we've
been featured in PCWorld, Digg, and San Francisco Chronicle.

As an advanced warning, our servers are a little slow right now... Apparently nearly 100,000 people really needed to get their finances organized immediately! It's been a wild last 24 hours.

Aaron Patzer
Founder & CEO, Mint.com

1 year ago

in Who Owns Your Financial Data? on A VC
Mint has a similar "Bill of Rights" under our "How Mint Keeps You Safe" link: http://mint.com/safe.html

----
How Mint Keeps You Safe

1. Your data is secure. Only you have access to your data on Mint.
2. Your data is always private. Your personal information is never sold to anyone.
3. Your data is yours. You can take it with you or remove it anytime you want.
4. Mint works for you. Mint's advanced software identifies personalized ways to save you money, avoid fees, and decrease financial risk.

Mint believes not only in simplifying your financial life, but in having a readable and comprehensive privacy and security policy anyone can understand.

Mint keeps your data private, and limits collection of any personally identifiable information.
* We require only a valid email address for login registration for the service. Notice that our signup page never asks for your name, address, or SSN.
* Your personal information is never sold to third parties. You will not end up on someone else’s email list.
* You can delete your account at any time.
2 replies
jason knight Aaron,

Thanks for participating in the conversation. I believe that Mint will delete a user’s account, but does Yodlee (data middleman that actually pulls member account data from FIs ) delete the account as well? Do you require your aggregation vendor to adhere to the same standards that Mint promises?
druce's picture
druce a start... but for every mission statement that says 'only you have access to your data', somewhere there are a bunch of sysadmins laughing their you-know-whats off...

But thanks for clearing that up - I'm so relieved that you aren't asking for my SSN! just usernames and passwords to all my online financial institutions...

1 year ago

in How Does Mint.com Make Money? on Josh Kim dot Org

Hey Josh, sorry you couldn't add your accounts today. We had a few thousand people try to add many thousands of accounts in a two hour period...we may have overwhelmed a few banks that we link to.


Things should be back up and running right now...but we're getting a lot more traction (great) than I imagined so things may be a little slower than usual today and tomorrow.

1 year ago

in How Does Mint.com Make Money? on Josh Kim dot Org

Hey Josh, sorry you couldn't add your accounts today. We had a few thousand people try to add many thousands of accounts in a two hour period...we may have overwhelmed a few banks that we link to.


Things should be back up and running right now...but we're getting a lot more traction (great) than I imagined so things may be a little slower than usual today and tomorrow.

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