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Apples to Apples?

1 year ago

in Firstline Security Cost Comparison on odd time signatures
"What Apples to Apples wrote was ambiguous at best"

Really? Are you interested in slandering the company or evaluating your claims through sound research. It's not hard to understand what was being said in my post. The important thing is the bottom line... which you not myself is arguing. If the semantics are a big deal to you you then you should write a letter to all the companies giving out "free" cell phones while you are at it. While some sales tactics are unethical or dishonest we as consumers must shoulder a lot of the responsibility for knowing that the service will be paid for in one form or another.

Perhaps it would be different for me if I had a child that went and didn't like or do well at the job. My post was written in regards to the fact that you mentioned overpriced equipment without a really clear explanation of the costs to actually get the service Firstline offers. The other things I know nothing about. We are very happy with our system and the services.

1 year ago

in Firstline Security Cost Comparison on odd time signatures
I am a home owner who had a Firstline Security rep come to my door explaining their Advertising Program recently. I am not one to make immediate decisions on my door step, although the sales rep would have been a lot more please if I was.

I was already interested in getting a security system so doing a little more research fit into my already busy schedule naturally. So I researched everything I could... ADT, Brinks, Protection One, Online etc. What I found was that most companies were not offering the type of security I was interested in. Namely I didn't want a noise maker but I wanted something that would allow me, the user to see and control my home environment from remote locations. Of course very few offered such services because they are relatively new to the alarm industry.

So after my research I found there were few options close to what Firstline was offering me. In response to the post here I researched your prices from safemart and found a comparable package there for 542.95 and this was without the Smoke Detector included in my package as it wasn't an option that I could find on the website. I imagine 100+ dollars would be a fair estimation not to mention that I get an additional discount on my homeowners insurance with a monitored smoke detector. With of course the 24.95 monitoring over 36 months (Firstline's contract length) I figured roughly 900 Dollars not counting on "Free Months." 1442.95 is a little less than 200 dollars cheaper not including the additional homeowners discount and cost of the smoke detector. Even with everything looking to be about as dead even in pricing as possible I was left with one problem... I did not want to install or program the system myself, nor did I want to find anyone with no affiliation to the place I bought the equipment from to install the equipment. A lot of different potential problems I did not want to navigate. Also I was pleased to find out that I would not be receiving a Simon 3 Alarm system but a more aesthetically (not tough to do with the Simon) pleasing Simon XT. GE's new and unavailable to the public, except through two U.S. companies, version of the Simon.

Initially leery of the Door to Door presentation I have come full circle and feel great about the work done on securing my home. If you have enough time and resources to do it all yourself then by all means go to it. I have found that the 200 savings is not worth the hassle and headache of doing it yourself. It usually ends up costing much more in time and materials after it is all said and done.

Comparing Apples to Apples I can't agree with the part about selling over priced products door to door. The value is decent and the representatives were great and professional. I also liked the idea of buying from a college student and feeling that maybe his commission would reach the tuition office rather than too much draft at the local pub. Who knows right?

The pitch of free was never presented to me either... although I could understand how it could become that really quickly by a young person new to sales. Really though homeowners should be smart enough to know that nothing is free... every company researched was going to get their money for the service in one way or another. Although I did not research UNICEF... maybe they will be getting into home protection one day. Until then we are all going to have to pay something for the services provided. Perhaps a bad experience with them has affected the evaluation of their offers value? For my needs Firstline was the best bang for the buck.
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