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Matthew

11 months ago

in The Clone Wars Have Begun on Matthew J Stevens
@Titanas, No I'm afraid not. The AT&AT; Walker in my collection does have a motor and can walk.

11 months ago

in Nokia Internet Tablet Top 8 Applications on The Nokia Blog
@Edward I didn't forget Canola. There are still issues with running Canola in Diablo and while a good app it can be kind of sluggish although does seem better in Diablo but not quite stable yet.

UPDATE: Mauku was just updated today to include support for Twitter. Twitter fans need not feel jealous any longer. http://darlamack.com for details.

11 months ago

in Go Green With Nokia By Reducing Travel Clutter on The Nokia Blog
@dukeswharf Yes a cloud would be a great supplement however, internet access while prolific is not everywhere and may be a bit slow in some cases. I'd hate to be downloading a large PDF over EDGE or worse yet GPRS. Thanks for the suggestion, this too could be helpful.

1 year ago

in Tivo, Remember that Customer Service is the New PR on HighTechDad Blog
I'm not sure why you think you're special just because you've been a long time customer, beta tester and given feedback. You're been a long time customer at any number of stores, services and they don't give you special treatment. Maybe you didn't realize you were agreeing to a contract with that rebate but that's hardly TiVo's fault for you lack of reading the terms. At best TiVo should give you some technical support, which the CSR should have suggested. You give examples about customers yelling at CSRs, I've got news for you, you're one of those people. Not acting superior, I know I've been there, not that it makes it any more correct. The fact is your failure to read the terms doesn't mean you're entitled to special treatment. Sorry buddy but you are the very person you're complaining about in the same breathe.
1 reply
Mel Finkenberg I can relate to the frustration. I, too, am a longtime Tivo user. I just updated to a HD unit and was told that since I purchased lifetime service, I had to retain my contract for the old unit. Worse, I was "threatened" that I would be assessed $200 early termination fee (despite the fact that if I continued with the contract it would cost under $120 for the remaining term). I asked to speak with customer service based upon the stupidity of that logic and the manner in which I was spoken to. The "supervisor" pitched the same deal to me. If, in fact, they are paying these people $8/hr, they are getting ripped off. Although I love the product, I will keep a very open mind when a real competitor shows up.

1 year ago

in US operators hit with SMS charges suit on Mobile Industry Review
This is completely true and a common complaint among users on Howard Forums in the T-Mobile USA sub-forum. Once upon a time T-Mobile had free incoming but has since done away with that feature. T-Mobile may have some of the better messaging packages yet at the same time they leave customer without the option of stopping text. If you call T-Mobile CS they will say if they turn off text then they can't message you either. That is complete BS. T-Mobile may not have the system setup to prevent outside message and yet allow their messages but that doesn't mean it can't be done.
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