DISQUS

@jake: Currently it's a great way for small but important voices to be lost in the masses of the blogosphere and wider WWW. It's like a drive by shooting in the forest: does anyone hear it?

Open dialog should be promoted & encouraged with more trackable (by everyone) forms of feedback, even popular discussion sites. Imagine if there was an open API so that company-internal problem tracking systems could interact better with company-external discussion sites. The company would know about the problem automatically, be able to assign, resolve and track metrics on problems while keeping public information public.

Oh, and my other compliant about questions and complaints on random websites is the need to create yet another identity just to log in to respond: roll on OpenID.

There's a saying "don't report bugs on blogs". If you do, then don't expect anyone to see (aka find) them or be able to respond effectively. Blogging complaints may get steam off, but that's about it.