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Misha Vaughan

6 months ago

in http://theappslab.com/2008/12/04/what-makes-ui-good/ on Oracle AppsLab
Hey Jake,

As always an interesting read!

I would actually argue that the problem you faced in finding and using the power user features was due to dropping half of the user experience ball. Good UI is both art and science...Apple's got the art part for sure.

Based on the quote you provide above "Rather than survey a bunch of users on every decision..." ... sounds like the may have just skipped talking to a user constituency (this would be the science part) - power users.

It is completely possible to design both for novice or occasional users + power users at the same time. The profession calls is progressive disclosure - showing you only what you need to know, but allowing you to easily discover the power feature components.

That's just my $.02. (maybe that should Euros?)

- Misha
1 reply
Jake Assuming that quote/anecdote is correct, we're talking about decisions made about 25 years ago. There couldn't have been many users to survey, at least those with any GUI experience.

Which begs the question, if you're aiming for transformational, do you want input, or do you just go with your gut?

Design is hard because it is art, and as such, is based in opinion more than function. Plus, you can rarely throw away the old paradigms and start fresh, like the Mac team did.

I think aiming for the average user works pretty well b/c it's a larger addressable market, and average users are more likely to give up and dismiss what they perceive to be a poorly designed product. Power users will figure out stuff on their own; that's why they're power users.

I don't envy designers :)

10 months ago

in What Are Your Five Feeds? on Oracle AppsLab
• MSNBC.com’s US News – Watching where the economy goes let’s us see trends relevant to enterprise applications. What are the emerging sectors? What sectors are in slow-growth modes?
Techcrunch.com – For the geek in me.
UXmatters.com – Jim Nieters – now at Yahoo – writes pieces for this one. That’s how I found it. Now I just like it.
User-experience-design.com – I’m still waiting to see if I stick with this one.
• Richard Anderson’s Blog ‘Riander Blog’ – I like Richard’s blog because he layers on design management conversations.
1 reply
Jake Why not Techmeme? Each and every TC post ends up there, plus you get other stuff too. I would have included TC, except for that bit.

11 months ago

in More Connect UI Mockups, Do You Care? on Oracle AppsLab
Hey Jake looks like awesome work!! If you guys want, I can reach out to some of my usability contractor contacts, if you want to get any user feedback (in detail) before you start coding. Otherwise, keep up the great work.
1 reply
Jake Thanks Misha. We're just looking for impressions about the design, nothing too formalized. If you and your pals want to head over to Skitch and comment, we'd appreciate the thoughts.

This exercise is meant to be a nice way for people to see how we're evolving and let them add their two cents. You should too.
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